1. Order Confirmation

When you place an order with Mirari, we send you an email that confirms your order. Upon shipping,.

2. Tracking

You can check the status of the order via the TrackingLink shared with you via SMS, or by clicking on “TRACK YOUR ORDER” listed on MIRARI page. Upon clicking, you will be asked to provide your Order No. or your Mobile No. You can then view your order history and track your current order/s in real time. In case of any difficulty, you can contact our Customer Care at info@mirari.com.

3. Shipping Locations

Presently, we accept orders from the following countries. We will continue to expand the list as we grow:

** Presently we are delivering at Delhi NCR only** ** At the time of placing the order , check your city and place**

Missing out on Mirari products? If you wish your location to be fastracked and added to our list please send a note to info@mirari.com.

4. Shipping Times

We work with India's largest and most-established domes tic and international couriers to ensure the broadest delivery coverage across the countries we service.

These courier partners are always expanding their delivery coverage areas on a regular basis. The best way to check whether we ship to your region is to type in your PIN code on any product page and click on the Verify button. You will get real-time information on whether we can ship pre-paid or cash on delivery in your area.

Please note that for orders outside of India and for certain PIN codes within India, the Cash on Delivery option is not available.

Orders generally are delivered within 3-7 working days after order confirmation for metro cities within India. For non-metro Indian cities and international locations, customers can expect orders to reach them within 7-10 working days. Please note that these times reflect the general guidelines and are subject to change due to weather, other environmental conditions or high traffic times. Mirari is not responsible for any delays in the delivery process once a package has shipped from our warehouse. If customers require special delivery timeframes or conditions, they should contact our customer service team upon order placement with the details (tellus@Mirari.com).

5. Shipping Fees & Entry Taxes

Orders shipped within India:

- standard shipping is FREE for orders of Rs. 2000 or more*

- All orders below Rs. 2000 will incur a shipping fee of Rs. 90 per order

- express shipping is chargeable and availability varies by PIN code -- please check the availability of express shipping for your PIN code from the shopping cart page

- all shipping fees are added directly to the order total within the shopping cart at the time of checkout

- Shipping Charges are inclusive of taxes

* certain PIN codes within India are not covered as part of the standard delivery process and, as such are chargeable at a flat shipping fee of

Rs 300 per order.

Orders shipped outside India:

- Mirari offers FREE shipping for orders of US $150 or more

- shipping is chargeable @ US $30 for orders of less than US $150

- Any custom duty levied will be borne by the customer

6. Partial deliveries

While we would like you to enjoy your entire order together, this may not always be possible due to product unavailability, and we may have to make partial deliveries. But please be assured, we won’t rest easy till your complete order has been delivered to you.

7. Cancellations

We will be able to accept order change or cancellation requests any time before we ship your order. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.